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Can I get the products customized as per my request?
Yes, most of the Handicraft products can be customized as per your request, provided the design is realizable.
How can I place Customization request?
Customers interested in the customized product can mail us at [email protected] along with detailed description of the intended customization and we will get back to you on the same.
How much time does it take to share the customized product?
Since all our Handicraft products are handmade in their respective Geographic Location, it may take relatively more time than the actual product. The details of customization such as time, charges shall be shared with you during the inquiry.
Is there any additional cost for customized products?
Not necessary, it depends on the type of customization, however if customization requires additional resources, it may lead to nominal extra charges.
Should I place the order before requesting for customization?
No, first our customer shall be shown the prototype, only after you are satisfied with the customization, pricing and the time duration, you shall place the Order.
Can I cancel the customization Order?
No, since the customized products are designed to an Individual, the Order cancellation request shall not be considered for refund/ exchange unless the product received is other than that accepted during order placement.