How much time does it take to share the customized product?
Since all our Handicraft products are handmade in their respective Geographic Location, it may take relatively more time than the actual product. The details of customization such as time, charges shall be shared with you during the inquiry.
Is there any additional cost for customized products?
Not necessary, it depends on the type of customization, however if customization requires additional resources, it may lead to nominal extra charges.
Should I place the order before requesting for customization?
No, first our customer shall be shown the prototype, only after you are satisfied with the customization, pricing and the time duration, you shall place the Order.
Can I cancel the customization Order?
No, since the customized products are designed to an Individual, the Order cancellation request shall not be considered for refund/ exchange unless the product received is other than that accepted during order placement.