Registering My Account

Is it mandatory to register my details to buy online?
No. In order to place an order in our website, you may checkout as a Guest, however, you will have to provide certain details such as your Name, Phone number, Email id and address for the order placement.

Why should I register?
Once you register, you will have access to all your Purchase history, Invoices and the same can be used for quicker checkouts. You can manage/ edit your personal details, Change your passwords and track status of your orders anytime.

How safe are my details?
We have taken all possible measures to ensure safety and confidentiality of your Personal Information. For more details, please refer our Privacy Policy

Payments

What are various modes of Payment ?
GITagged offers you multiple payment modes viz Net banking, Debit Card, Credit Card or through UPI.

Will I get confirmation after payment?
Yes, once your payment is confirmed, you will receive an email confirming your Order.

How do I check the status of my Order?
You can check your Order details in My Account section in the top right of the Home page.

What if the amount is deducted but Order completion page did not appear?
Such instances can occur if there is network breakage. In such cases, please send us an email to [email protected] with your payment reference Details, product details and date of transaction. If the amount reflects in our Payment Gateway, your order will be processed immediately and a duplicate invoice shall be sent to your email id. If not, we will notify you and you can contact your bank.

Shipping

From which all locations can I place an order?
You can place an order from any country, state, city, village or any remotest location, provided you have mobile connectivity and basic logistics.

What are the Delivery Charges?
Delivery charges vary from Place to Place and depends on the volumetric dimension and weight of the Product. Few Products are shipped at free of cost and some are charged nominally.

What is the estimated time of delivery?
We understand the eagerness of our customers to own GI Tagged products, hence we make sure to ship the products at the earliest (Within 48hours of Order confirmation).

Are there any other charges apart from what I see in the website?
The MRP mentioned in the website is inclusive of all taxes. Our Customers need not worry of Hidden charges at the checkout stage.

How is the Delivery done?
We prefer sending it through Parcel service of India Post, however, we have also tied up with many logistics vendors in order to speed up the delivery.

Do you deliver only in India?
We take orders from both Domestic & International Customers, however, if the order placed is outside of India, the applicable customs & taxes are to be borne by the Customer in accordance with the law of the land.

For more details, please refer our Shipping Policy.

Need Assistance?  
 Call Us - +91-7353011116
(10 Am - 8.30 Pm IST)
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